Policies

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

? Our Delivery Policy

We are happy to offer reliable flower delivery to Santa Clarita and surrounding areas!

? Delivery Areas & Fees

We offer FREE flower delivery within Santa Clarita!

We also deliver to surrounding areas. Delivery fees may vary depending on the recipient’s location and distance.

? Delivery Hours

Our delivery hours are 9:00 AM – 9:00 PM.

We do our best to accommodate your preferred delivery time. However, exact delivery times cannot be guaranteed.

? Same-Day Delivery

Same-day delivery is available based on order time and availability. We recommend placing your order as early as possible.

? If the Recipient Is Not Home

If no one is available to receive the flowers, we will attempt to contact the recipient.

When appropriate, we may leave the flowers in a safe location near the front door to ensure successful delivery.

❤️ Our Commitment

We take great care to ensure every arrangement arrives fresh, beautiful, and handled with love. Your satisfaction is our priority!

Thank you for choosing us for your special moments!

All sales are final. We do not accept returns or offer refunds.

Refunds are processed immediately. Please allow 5–10 business days for the refund to appear on your statement.